![]() ![]() Ability to work a flexible schedule, including weekends and holidays.Best Western Plus. ![]() Knowledge of proper telephone etiquette.Skilled in the use of front office equipment.Ability to learn safety, emergency, and accident prevention policies and procedures.Able to properly secure guest information. Ability to understand and adhere to proper credit, check cashing, and cash handling policies and.Knowledge of surrounding areas and local events.Ability to communicate with public, hotel staff, and management in a professional manner.Previous hotel-related experience preferred.Performs other duties as assigned.Qualifications:.Maintains a high level of professional appearance and demeanor.Processes guest check-outs and handles monetary transactions.Manages and resolves all guest complaints in a professional and courteous manner.Reports any unusual occurrences or requests to the manager or assistant manager.Knows daily activities and meetings taking place in the hotel.Registers arriving guests and assigns rooms.Knows room locations, types of rooms available, and room rates.Takes same day reservationsĪnd future reservations when necessary. Possesses a working knowledge of the reservations department.Maintains an inventory of vacancies, reservations and room assignments.Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. We are located at 4703 North Loop 289, Lubbock, TX 79416, directly across from the Lubbock Heart Hospital. Front Desk Agent hours are from 7:00am to 3:00pm and 3:00pm to 11:00pm. We will be conducting on the spot interviews and positions will be available for immediate hire. Experience is preferred, but not required. We are currently hiring motivated, hardworking, and dedicated personnel for the Front Desk position at our award winning BEST WESTERN PLUS Hotel. Now hiring Front Desk Position at Best Western Plus Tech Medical Center Inn ![]()
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